Privacy Policy

1. General Provisions

1.1. This privacy policy regulates the principles governing the collection, processing, and storage of personal data. Personal data is collected, processed, and stored by the data controller Volton Technology OÜ (hereinafter referred to as the data processor).

1.2. For the purposes of this privacy policy, a data subject is a client or other natural person whose personal data is processed by the data processor.

1.3. For the purposes of this privacy policy, a client is anyone who purchases goods or services from the data processor's website or uses the software application.

1.4. The data processor follows the data processing principles set forth in legal acts, including processing personal data lawfully, fairly, and securely. The data processor is able to confirm that personal data has been processed in accordance with legal provisions.

2. Collection, Processing, and Storage of Personal Data

2.1. The personal data that the data processor collects, processes, and stores is collected electronically, mainly through the website, software application, and e-mail.

2.2. By sharing their personal data, the data subject grants the data processor the right to collect, organize, use, and manage personal data for the purposes defined in the privacy policy, which the data subject directly or indirectly shares with the data processor when purchasing goods or services on the website or using the software application.

2.3. The data subject is responsible for ensuring that the data they provide is accurate, correct, and complete. Knowingly providing false data is considered a violation of the privacy policy. The data subject is obligated to promptly notify the data processor of any changes to the provided data.

2.4. The data processor is not responsible for any damage caused to the data subject or third parties as a result of the data subject providing false data.

3. Processing of Clients' Personal Data

3.1. The data processor may process the following personal data of the data subject:

3.1.1. First and last name;

3.1.2. Date of birth;

3.1.3. Phone number;

3.1.4. Email address;

3.1.5. Delivery address;

3.1.6. Bank account number;

3.1.7. Payment card details;

3.1.8. Software application usage data.

3.2. In addition to the above, the data processor has the right to collect data about the client that is available in public registers.

3.3. The legal basis for processing personal data is Article 6(1) points a), b), c), and f) of the General Data Protection Regulation:

1. The data subject has given consent to the processing of his or her personal data for one or more specific purposes;

2. Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;

3. Processing is necessary for compliance with a legal obligation to which the controller is subject;

4. Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

3.4. Processing of personal data according to the purpose of processing:

3.4.1. Processing purpose - security and safety

Maximum retention period of personal data - according to the terms specified in the law

3.4.2. Processing purpose - order processing

Maximum retention period of personal data - 360 days.

3.4.3. Processing purpose - ensuring the operation of e-shop services

Maximum retention period of personal data - 360 days.

3.4.4. Processing purpose - customer management

Maximum retention period of personal data - 360 days.

3.4.5. Processing purpose - financial activities, accounting

Maximum retention period of personal data - according to the terms specified in the law

3.4.6. Processing purpose - marketing

Maximum retention period of personal data - 360 days.

3.5. The data processor has the right to share clients' personal data with third parties, such as authorized data processors, accountants, transport and courier companies, and transfer service providers.

3.6. When processing and storing the data subject's personal data, the data processor implements organizational and technical measures that ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.

3.7. The data processor stores data subjects' data depending on the purpose of processing, but not longer than 7 years.

4. Rights of the Data Subject

4.1. The data subject has the right to access their personal data and review it.

4.2. The data subject has the right to receive information about the processing of their personal data.

4.3. The data subject has the right to supplement or correct inaccurate data.

4.4. If the data processor processes the data subject's personal data based on the data subject's consent, the data subject has the right to withdraw the consent at any time.

4.5. The data subject can exercise their rights by contacting the e-shop's customer support at info@volton.ee.

4.6. The data subject can file a complaint with the Data Protection Inspectorate to protect their rights.

5. Final Provisions

5.1. These data protection terms are prepared in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), the Personal Data Protection Act of the Republic of Estonia, and the legislation of the Republic of Estonia and the European Union.

5.2. The data processor has the right to partially or completely change the data protection terms, notifying data subjects of changes through the website www.volton.ee.